Leads Management

Keep the enquiry, conversation and sale connected

Capture customer enquiries, organise your sales pipeline and plan the next follow-up. Work with the customer, vehicle, quote and finance application from the same lead.

Autostock DMS lead workflowEXAMPLE
LEADS MANAGEMENTEvery enquiry has a clear next stepAction visible
MT

Mia ThompsonMazda CX-5 enquiry

01Enquiry capturedWebsite · supported sources
02Assigned to salesThe right owner is notified
03Email & SMS togetherSend · reply · follow up
04Sale approvedLinked lead marked Won
Every conversation in one timelineEmail, SMS, customer replies and follow-ups stay with the lead.
Email sentSMS reply
From enquiry to sale

One connected workflow for your sales team

Use the lead record throughout the deal, with the customer and vehicle details close at hand.

01

Capture the enquiry

Receive enquiries from your website and supported sources, or create a lead in the DMS.

02

Organise the pipeline

Assign an owner and use list or Kanban view to see leads by stage, source and dealership.

03

Plan the follow-up

Send email or SMS, keep replies in the timeline and record the next action for your team.

04

Create the connected sale

Keep test drives, quotes and finance applications linked, then create the sale from the lead.

How you would use it

A clearer view of the work ahead

Find the leads that need attention

Filter for overdue follow-ups, actions due today and leads with no follow-up planned.

Pick up the conversation

See email, SMS and customer replies together, with notes, documents and tasks available on the lead.

Work from the same records

The customer and selected vehicle stay linked as you organise a test drive, prepare a quote or handle finance.

Included tools

The tools your sales team can use today

Availability can depend on your plan and setup.

Ask our team
Website and supported-source lead capture
Dealership defaults and manual owner assignment
List and Kanban views with lead-stage filters
Source, owner and dealership filtering
Email, SMS and replies in one conversation timeline
Overdue, due-today and no-follow-up queues
Linked test drives, quotes and finance applications
Retail and wholesale lead-to-sale workflows
Owner and manager follow-up escalation
Needs-alternative queue when the selected vehicle is sold
Your sales pipeline

See where each lead stands.
Know what needs attention.

Switch between list and Kanban views to review your leads. Filter by dealership, source, owner or status, and use the action queues to find the follow-ups your team needs to handle.

See lead stages and assigned ownersFind overdue, due-today and missing follow-upsKeep quotes, test drives and finance linkedRecord won sales and reasons for lost deals
See the pipeline in action
Sales pipelineIllustrative example
OPEN LEADS20UNASSIGNED4WORKING DEALS3WON THIS MONTH2
Swipe to see every stage
MT

Mia ThompsonMazda CX-5 enquiry

Outcome recorded
Unassigned4
Website enquiryMia ThompsonOPEN
Customer enquiryJack WilsonOPEN
Assigned8
Owner selectedJack WilsonOPEN
Follow-up overdueSophie LeeOVERDUE
Contacted5
Email sentSophie LeeOPEN
SMS repliedDaniel KingOPEN
Working deal3
Finance application linkedDaniel KingIN PROGRESS
Awaiting documentsEmma DavisIN PROGRESS
Won / Lost3
Won · Sale approvedEmma DavisWON
Lost · Closed with reasonMia ThompsonLOST
LEADS BY STATUSExample stage counts
4Unassigned8Assigned5Contacted3Working deal2Won1Lost
Lead dashboard

See how your sales activity is taking shape

Use the dashboard to review the pipeline, activity and outcomes recorded in the DMS.

01

Enquiries and activity

  • Lead counts by source
  • Activity mix across your leads
  • Engagement counts for test drives, finance applications and sales
02

Pipeline and outcomes

  • Lead counts by status
  • Expected revenue across the pipeline
  • Recorded reasons for lost deals
03

Follow-ups and ownership

  • Pending follow-ups with customer and assignee details
  • Unattended-lead alerts and configured manager escalation
  • A needs-alternative queue for leads linked to sold vehicles
  • Lead-handling records with first-response evidence
Book a demonstration

See Autostock DMS in action.

Book a demonstration of stock management, sales, reporting and the other tools your dealership needs.

Book a DemoNo pressure. Have a chat with our New Zealand team.